Thursday, January 22, 2009

Social Media

Thanks to those who took the time to comment on my post. I appreciate you've added checking my blog to your list of work procrastination options.

Some overall thoughts on social media - On the plus side social media is proving to be a cost effective and easily attainable manner to encourage internal and external communication for organizations. It creates an additional outlet for question and answer forums and general conversation. As a marketing or reputation management tool it shows active involvement on behalf of an organizer towards its consumers or stakeholders and can offer a support support system for stakeholders amongst themselves. On the flip side however, though the various forms of online instant media (texting, emailing, blogs, face book, etc.) encourage frequent communication the quality of communication is often sacrificed and the benefit of one-on-one conversation is lost. I can't count the number of conversations I've had go awry over email or text because messages are mixed or misinterpreted. Nothing can beat in-person communication where one can absorb the multitude of environmental and emotional details.

Babs

1 comment:

  1. This is bang on - I dont like e-communication of any kind. I do understands its ablity to reach mass market, however there is nothing better then a one on one conversation.

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